IT Operations Engineer

Sumsub is the one verification platform to secure the whole user journey. With Sumsub’s customizable KYC, KYB, transaction monitoring and fraud prevention solutions, you can orchestrate your verification process, welcome more customers worldwide, meet compliance requirements, reduce costs and protect your business.

Sumsub has over 4000 clients across the fintech, crypto, transportation, trading and gaming industries including Duolingo, Bitpanda, Wirex, Avis, Exness, Flippa, italki, Bybit, LBANK, Gett, Kaizen Gaming, and TransferGo.

Our products are recognised by industry leaders like Gartner's Magic Quadrant, Forrester Wave™ and Frost Radar™.

We're looking for an experienced IT Applications Support Engineer who’s comfortable working with automation - especially around onboarding and offboarding processes. In this role, you’ll focus on improving Role-Based Access Control (RBAC) and automating workflows and security tasks across our cloud apps to boost efficiency and stay compliant.

Heads up: this role involves writing code to build and improve automation. If coding isn't your thing, this probably isn’t the right fit.

What You Will Be Doing:

• Maintain and enhance access control for cloud applications, ensuring RBAC model implementation and security compliance.

• Assist in integrating identity management (IDM) systems with internal applications for seamless authentication.

• Analyze user roles and access rights, transitioning existing access models to RBAC while minimizing disruption.

• Diagnose, troubleshoot, and resolve application-related incidents.

• Utilize scripting (Python, Shell, PowerShell) and API integrations (REST, SOAP, Webhooks) to automate workflows and system connections.

• Implement and manage OAuth, SAML, and SSO to ensure secure authentication and user access.

About You:

• At least 5 years of experience in Access management automation and Multiple SaaS management.

• Proficiency in Windows and Linux (Ubuntu) administration is MUST.

• Strong experience with RBAC implementation and access control management.

• Knowledge of scripting languages (Python, Shell, PowerShell) for automation.

• Proven experience with API integrations and data exchange formats (XML, JSON).

• Experienced with CI/CD in Gitlab

• Familiarity with workflow automation tools (e.g., n8n).

• Solid understanding of IT security best practices related to access control and user data protection.

Nice to Have:

• Google workspace administration experience managing accounts, permissions, and integrations.

• Configuring and maintaining Slack workspaces.

• Microsoft Entra experience managing identities and application access.

What We Offer:

• Fully remote and flexible working schedule, with access to a coworking space (in some locations).
• Working with a product that matters. Our technology helps to protect millions of users and lots of online services worldwide.
• International project. Our team works from offices in Berlin, Limassol, London, and Miami, our customers are spread from Mexico and the USA to Hong Kong, South Korea, and Singapore.
• 1 extra day off to celebrate your birthday.
• 7 additional days to enjoy the Christmas & New Year holidays.
• 7 days of sick leave (without the need for documentation).
• Regular, fully covered team offsites to connect and collaborate.
• Learning opportunities and support to attend industry events with the team.

The hiring stages: TA screening -> Hiring Manager Interview -> Final Interview.

Sounds like a great opportunity for your career development? Then go ahead and apply!

We are a global community of innovators, creators, and thinkers, and we believe that diversity fuels our innovation. Sumsub is proud to be an equal opportunity employer, committed to building a diverse and inclusive workforce. We welcome applications from people of all backgrounds, cultures, genders, experiences, abilities and perspectives. Join us in shaping the future inclusively.