Sales Manager

Key Competences:

• Strong knowledge of Mining industry and relationship with key customers (major mining subsoil users, suppliers, and service companies).
• Sales experience in Mining sector not less than 5 years (equipment and services, experience in sales of steel products is an advantage).
• Availability of real sales achievements in Mining sector.
• Key skills and personal qualities: ability to self-organize, flexibility, adaptivity, initiative, creativity, desire for learning, orientation on results, presentation and negotiation skills, good communication skills (communication with people, easily, accessibly, and openly).
• Location (preferred): Karaganda.

Key responsibilities:

• Develop and implement effective sales strategies to meet or exceed revenue & profit objectives.
• Analyze market trends, customer needs, and competitor activities to identify new business opportunities.
• Build and maintain strong relationships with key customers, understanding their evolving requirements.
• Prepare and present regular sales plans & reports to the executive team, highlighting achievements and areas for improvement.
• Identify upselling and cross-selling opportunities to maximize customer value.
• Resolve customer issues promptly and ensure high levels of customer satisfaction.
• Provide technical expertise and guidance to customers, addressing their concerns and ensuring a clear understanding of product capabilities.
• Conduct product demonstrations, presentations, and proofs of concept to showcase the functionality and value of products to potential customers.
• Assist in the creation of proposals and quotations by providing technical details, specifications, and configurations.
• Stay informed about industry trends, competitor products, and market conditions.
• Continuously evaluate and optimize the sales process for efficiency and effectiveness.
• Implement best practices and explore innovative approaches to enhance the sales workflow.
• Work closely with other departments accounting, legal, warehouse & logistics to ensure a seamless customer experience.
• Provide input for product/service improvements based on customer feedback and market demands.
• Ensure adherence to all legal and ethical standards in the interactions with customers and partners.
• Implement corrective actions as needed to address performance gaps.