Operations Director - Shopping Center, Offices, Residential Property

Job purpose

- Accountable for planning and controlling all operational aspects of Abu Dhabi Plaza, overarching strategies and activities that ensure Abu Dhabi Plaza delivers the PPM targets; provides professional, value-adding input in creating a financially viable and sustainable asset investment vehicle.

- Ensure optimal PM margins are realized.

Roles and Responsibilities

-Deliver hard and soft services for operations as well as fit out phases; responsible for the pre-opening of Abu Dhabi Plaza in concert with the relevant internal and external parties and oversee all third party MEP works including tenancy fit-outs; serve as landlord’s representative for office facility fit-out.

-Serve as the steward of Continuity, Emergency and Disaster Recovery Plans as well as application of contemporary Energy Management.

-Maintain accurate asset and maintenance registry regarding equipment and other complex BMS systems.

-Create a schedule of regular evaluation of the facilities; maintain the BMS systems and equipment problem free; create Early Warning monitoring systems and programs regarding Mission Critical MEP services; develop a system or a special facility to enable cleaning, repair and maintenance of facilities and all equipment and systems; establish and ensure internal and 3rd party SLA compliance thereof

-Develop policies and procedures affecting the use of safety, supplies and replacement components; develop, administer, review and implement whole of life replacement programs; oversee all on-going tenant fit-out compliance; establish and maintain standards of operational performance.

Assume daily accountability for:

-regular maintenance and repair program

-fire safety management

-contracts management, suppliers

-security and housekeeping management

-Risk and Crisis management

-real estate management

-health and safety management

-building maintenance

-Utilities

-landscaping

-Develop, monitor and update the annual and period end Operations Budget performance; respond to variances; recommend and administer capital.

-improvement works; assist in the development of working and capital budgets

-Manage the various Operations disciplines.

RELATED YEARS OF EXPERIENCE

Min of: 16+ years of experience

TECHNICAL AND INTERPERSONAL SKILLS

-Able to conceive and implement strategic asset management plan.

-Strong leadership skills to ensure effective management of a large support 3rd party team delivering customer focused operational services.

-Bottom-line oriented with the ability to control costs and maximize efficiencies.

-Ability to negotiate and manage existing contractual agreements.

-Successful track record of leadership, well-developed negotiation and analytical skills.

-Demonstration of advanced communication, motivational and interpersonal skills at an individual and team level.

-Highly commercial, incisive, self-motivated, creative and comfortable in a dynamic working environment. Creative outlook, “can-do” approach, solutions-oriented.

QUALIFICATION

-BSC Mechanical or Electrical Engineering