Digital Solutions CC Lead

Be a part of a revolutionary change

At PMI, we’ve chosen to do something incredible. We’re totally transforming our business and building our future on one clear purpose – to deliver a smoke-free future.

With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions.

Your day-to-day:

- Product Strategy:
Define and maintain the product's vision, goals, and roadmap for website capabilities, web application, and Telegram Bot and leadgen tool functions;
Prioritize functions and functionality based on business impact, customer feedback, and technical feasibility.

- Interaction with the backend development team:
Work closely with IT specialists and the development team to determine the technical requirements and ensure that the desired functions are supported by backend systems;
Control API integration, database management, and system architecture according to business needs.

- Stakeholder management:
Act as the main point of contact between business stakeholders, IT and the development team;
Communicate effectively about progress, problems, and possible solutions to all stakeholders.

- Performance monitoring and improvement:
Monitor platform performance, user experience, and key business indicators, and conduct research to find and implement improvements;
Identify and proactively fix problems or identify opportunities for improvement;
Build analytics and use reporting to set and monitor business goals. Using analytics to identify growth points of the lead process.

- Develop custom mechanics using current tools to support and fulfill business goals:
Active support of the brand team in creating creative and communication strategies.

- Project management:
Understanding business goals and the impact of projects on their achievement, working in a cross-functional team, calculating the effectiveness of investments in a project, communicating with a global team.

Who we're looking for:

- Proven work experience as a Product Owner, Product Manager, or in a similar role;
- Deep understanding of the principles of backend development, API and system integrations;
- Knowledge of Agile/Scrum methodologies;
- Excellent communication and stakeholder management skills;
- Analytical thinking and the ability to interpret data to make informed decisions;
- Experience working with tools such as Jira, Confluence, and analytics platforms;
- Knowledge of the consumer path and experience working with consumer programs;
- Independence and quick learning, attention to detail and flexibility in approaches.

What we offer:

- An opportunity to pursue your ambitions and develop your skills with a global business – our staggering size and scale provides endless opportunities to progress;

- An opportunity to build an international career and for cross-functional moves;

- Extended social package: life insurance, insurance from critical illnesses, additional payment for preschool development of children, participation in the Employee Assistance Program (financial, psychological and legal consultations) for employees and family members, and much more;

Philip Morris Kazakhstan is the holder of Top Employer Kazakhstan & Global award for 9 consecutive years as well as the only Equal Pay certificate holder in Kazakhstan, which proves our commitment to highest working standards.

*Relocation support is not available for this job.