Service Desk Intern, IT Services (Almaty)

KPMG provides Audit, Tax and Advisory services for organizations in today’s most important industries. Our growth is driven by delivering real results for our clients. It’s also enabled by our culture, which encourages individual development, embraces an inclusive environment, rewards innovative excellence and supports our communities.

KPMG is currently seeking a IT intern to join our ITS team.

Responsibilities:

• Providing installation and upgrading of computer systems hardware and software
• Providing first line technical support and problem solving in cases of user hardware/software/network failure
• Multi-functioning devices support (print, scan, copy)
• Handling back-ups of servers, laptops and the first line of IP- telephony, audio and video- conference systems, including basic programming of these systems and administration
• Project work as defined by ITS Project Services and IT Service Desk Manager, such as migrations and projects, installing software when agreed, etc.
• IT warehouse inventory

Requirements:

• Relevant higher education
• Working experience in a similar position not less than half a year is an advance
• Intermediate level of English
• Knowledge of networking technologies
• Professional knowledge of Windows 10 (certificate is a plus)
• Advanced user of MS Office 2013/2016/O365 products (mainly Word, Excel, Outlook, Power Point)
• Active Directory and SCCM knowledge is a plus
• ITIL knowledge will be an advantage

Benefits :

• Further employment, upon successful completion of the internship;
• Comfortable office;
• Language practice;
• Friendly team;
• Excellent opportunities for career and professional growth.