Receptionist-Translator

Haileybury Astana is committed to safeguarding and promoting the welfare of children and young people and expects all staff and those connected to the school to share this commitment. Applicants must be willing to undergo child protection screening including reference checks with previous employers and police checks. Online searches will be done as part of due diligence checks for shortlisted candidates.

Haileybury Astana School is Equal Opportunity Employer.

We prioritize the safety and well-being of children in our school by taking Safeguarding and Child Protection very seriously. Our Child Protection & Safeguarding policy outlines the measures we have in place to ensure the safety of all students. This policy covers the procedures we follow to both prevent and respond to any concerns related to child protection.

As part of our safer recruitment process, we will be conducting thorough online searches, extensive background checks, and collecting references.

Haileybury Astana is currently seeking a dedicated Senior School Receptionist and Translator to provide essential support across a variety of office functions.

Type of contract: temporary maternity cover contract

Start date: June 2024

We offer:

- Competitive Salary

- Annual Paid leave 30 calendar days

- Monday to Friday, 8am to 5pm, work schedule

- Free and Healthy Breakfast & Lunches in School

- Free Transportation to School

- Medical Insurance coverage for staff and family members

- CPD opportunities

- International & Friendly environment

- Wellbeing programme

Main Responsibilities:

1. Receiving, signing in and dealing with or directing pupils, parents and other school visitors as appropriate
2. Operating the school’s main switchboard, transferring calls, or taking and delivering messages as appropriate.
3. Providing school information to callers
4. Greeting people entering the school
5. Directing visitors to the correct destination
6. Dealing with queries from the parents and the public
7. Tidying up and maintaining the reception area
8. Monitoring of the incoming and outcoming documents and their accurate storage monthly
9. Monthly report of Yandex Taxi and Emex delivery documents to the Accounting Department.
10. Ordering a taxi for Corporate charge and open access for School Staff.
11. Do not leave the main reception without supervision.
12. Ensuring that attendance registers are collated each morning and afternoon, for use by teaching staff
13. Receiving and sorting incoming mail for delivery to appropriate staff
14. Recording, stamping/franking and posting outgoing mail
15. Occasional routine word processing and translating of documents, as and when required
16. Maintaining appointment diary either manually or electronically, schedule appointments and organize meetings for parents and teachers
17. Ensure knowledge of staff movement in and out of school
18. Co-ordinate parent-teacher information evening calls, inform the administrators for appointments.

Requirements:

• Completed university degree in any relevant field
• Proficiency in English

Other professional requirements:

• Acknowledging Customer Care and Quality Initiatives
• Enactment of Health and Safety requirements and policies
• At all times operating within the School’s Equal Opportunities framework
• Having due regard for safeguarding and promoting the welfare of children and to follow the child protection procedures adopted by Haileybury Astana School
• Showing commitment and contribution to improving standards for pupils as appropriate
• Contributing to the maintenance of a caring and stimulating environment for pupils
• Establishing effective working relationships with professional colleagues; office staff, teachers, other school staff, pupils, parents and visitors
• Setting a good example to students through presentation, personal and professional conduct
• Participating in meetings at school, which relate to the administration or organisation of the school
• Having a working knowledge of whole school policies and procedures
• Occasionally work outside of normal school hours
• Undertaking other duties as the Headmaster may reasonably direct