Warranty Engineer

DUTIES:

• This position is responsible for the overall coordination and administration of warranty programs;
• Prepares or reviews all warranty specifications for new equipment;
• Gathers, compiles, and organizes all support data and technical information required to properly substantiate, submit, and recover warranty claims.
• Works with contractors to develop methods for gathering acceptable computerized or manual data. Works with system administrators to develop data entry programs for capturing warranty data from Maintenance Divisions.
• Works closely with Division Managers to ensure failed parts are returned with proper information to the warranty parts holding area for disposition.
• Verifies all new equipment information is entered into computer system for warranty tracking.
• Works with managers, engineers, quality control inspectors, training instructors, and outside contractors to gather information and perform failure analyses of components and material.
• Verifies Warranties, claims ,credits and payments. Works closely with Finance Department to ensure payments are gathered.

REQUIREMENTS TO A CANDIDATE:

• Education - Machine Engineering;
• Foreign languages - Good English in Speaking, Writing and Listening, Russian language.

• Registration according to the Labor Code of the Republic of Kazakhstan.