Front Desk Agent / Ресепшионист
The Ritz-Carlton, Astana
Занятость | Полная занятость |
Полная занятость | |
Адрес | Казахстан, Астана |
Описание вакансии
Critical tasks:
Check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements. Provide information to any guest or visitor inquiry.
Critical competences:
- Ability to input and access data in PC database, Opera program.
- Ability to understand guest inquiries and provide responses.
- Ability to promote positive relations with all individuals who approach the Front Desk and by telephone.
- Ability to focus on guests' needs, remaining calm and courteous.
- Ability to think clearly, quickly and make concise decisions.
- Ability to focus on details, prioritize, organize and follow up.
- Ability to show initiative; work well under pressure of multiple arrivals/departures within any given period of time.
- Ability to maintain confidentiality of all guests and hotel information.
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Ability to work in a team and cooperate with other departments.
Terms:
- Work schedule 5/2
- Discounts in Marriott International’s hotels;
- Opportunities for learning and development;
- Employee wellness programs;
- Management & team who is always ready to cheer;
- Amazing corporate events;
- Competitive salary
Требования
Опыт | 1-3 года |
Условия работы
График работы | Сменный график |
Добавлено 13 дней назад
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